FAQ

Answers to ControlByNet’s most frequently asked questions regarding video surveillance in the cloud and our security solutions.

  1. What if my Internet goes down?
  2. “The Cloud” has become a marketing buzzword. How does ControlByNet define “True Cloud System”?
  3. We have our own IT group, can we get a license and remotely host video surveillance ourselves?
  4. Can we brand ControlByNet’s video surveillance software?
  5. How are the video connections secured?
  6. What security video cameras are supported by ControlByNet?
  7. What surveillance solutions are available for large customers that require an onsite software?
  8. Some of my customers prefer having security solutions onsite, how can I sell cloud surveillance?
  9. Can I check my video surveillance from any device?

 

What if my Internet goes down?

This is the most common question for users of any cloud-based technology. Most Internet providers’ services are connected 99% of the time. However, any Internet outage can be easily overcome with a simple SD card in the security camera providing short-term recording access and storage, with even higher video resolutions and frame rates if desired. It’s a very simple and cheap solution for 100% connected surveillance.  Our software provides direct browser access to the SD cards in all Axis cameras making it an easy backup option for your customers.

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“The Cloud” has become a marketing buzzword. How does ControlByNet define “True Cloud System”?

True cloud-based video surveillance, security footage goes directly from the video camera to the cloud to be processed and managed in real-time allowing you to view live video, control camera settings and have assurance that archived video is safely stored.

Cloud safe surveillance doesn’t require a device for video processing and management because those are performed in the cloud.

Other video recording devices store locally and then are uploaded when convenient and prompted. If someone can walk in and steal a recording device, such as a DVR or video bridge and the recorded video wasn’t automatically backed up by an internet connection to remote storage then it isn’t a true cloud system.

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We have our own IT group, can we get a license and remotely host video surveillance ourselves?

Absolutely. You can license ControlByNet’s video hosting software and use your own servers and datacenter to run your video surveillance solution in the cloud.

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Can we brand ControlByNet’s video surveillance software?

Yes, ControlByNet has made it possible to install your own logo in the video hosting software. For more information about hosting using CBN’s security surveillance solutions, visit the Partner Program page.

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How are the video connections secured?

Axis cameras allow a simple ‘direct-connect’ option to our surveillance software. This option allows us to configure the camera for your account prior to shipping. So, once you open the camera box you are ready to record.

It’s also safe to have a firewall that only allows access from CBN or your company IP addresses. There are other cost-effective ways to secure the video cameras and surveillance software.

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What security video cameras are supported by ControlByNet?

We suporrt almost any video camera. Even analog cameras can easily be ported to the cloud using a video encoder. ControlByNet supports any popular IP camera, as well as, any surveillance camera supported by ONVIF.

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What surveillance solutions are available for large customers that require an onsite software?

The same video surveillance software can run onsite using a managed server. We uniquely connect you to other customer sites with a single login for the hosted server. Our software can connect with any other video hosted location using the same software.

Whether onsite or accessing remotely, ControlByNet’s software provides a seamless solution for multi-site or enterprise businesses.

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Some of my customers prefer having security solutions onsite, how can I sell cloud surveillance?

ControlByNet has seen many combinations of onsite/offsite security surveillance solutions. If the customer loves their DVR or don’t have the budget to replace their security system, remind them it’s a good option to simultaneously record the most critical cameras offsite. DVR’s can be stolen and it leaves the owner wishing that they had a failsafe. Such as front and back door surveillance videos secured in the cloud.

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Can I check my video surveillance from any device?

Yes, no downloaded app is required. Our software will work on any Internet-connected device such as iPad, iPhone, Andriod phones, tablets and laptops.

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